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About / Partners

ITI’s process of forming relationships with partners is based on rigorous selection criteria. We look for businesses and organisations that are forward-thinking, visionary and best-of-breed in their field. We ensure that they can demonstrate a track record of delivering service and value.  They must display a sound financial base as well as a stable management structure.

We partner with Trojan Electronics, a major UK refurbishment company. 

Trojan has a substantial existing customer portfolio which includes retail giants such as Tesco and Argos.

The development of their own internal software has been executed to the highest standards; open-book methodology delivering traceability and value, as well as transparency to the client.

The combination of excellent systems and a flexible workforce ensure that throughput, even at peak times such as post-Christmas, is executed efficiently without compromising standards. Their capability in processing returns, regardless of volume, was one of the main criteria for selecting Trojan as our official refurbishment partner.

Services provided by Trojan include:

  • Returns Management and reporting
  • IT & Electronic product refurbishment
  • Product repair/modification
  • Reverse logistics and store returns
  • Asset Management Disposal
  • Retail Returns Management
  • Refurbishment, repair and disposal
  • Reverse Logistics
  • Certified Data Destruction
  • End User Technical Support
  • Certified Recycling
  • WEEE Management Services
  • Re-branding of own brand product
  • Discreet Disposal
  • Documented Export